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Customer Care Associate:Bluegrass Cellular

Job Description:

Bowling Green Customer Care Center Associate

Effective immediately there is an opening for one (1) full-time Customer Care Associate which reports to the Bowling Green Customer Care Manager.

Responsibilities:

· Greets customers to establish rapport and make them feel welcome.

· Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.

· Answers customer's questions concerning location, price, and use of merchandise accurately.

· Provides thorough explanation of products and services.

· Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.

· Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.

· Follows up on all new activations to insure quality of service rendered and to solicit referrals.

· Stocks shelves, counters, or tables with samples of all merchandise available.

· Maintains store so that it is organized, clean, and free of debris.

· Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.

· Adheres to company policies on pricing and procedures.

· Processes cash and credit card sales, credits, etc., per company procedures.



Skills:

Requirements:
-Strong communication skills
-Highly motivated, results-oriented professional
-Prior track record in sales preferred

Job Reference: Sales
Job Category: Sales / Sales Mgmt [ View All Sales / Sales Mgmt Jobs ]
Employment type: Full Time
Salary: Unspecified
Degree: High School
Years Experience: 1
Job Location: Bowling Green, KY Warren County
Address: 1661 Campbell Lane
Bowling Green, Kentucky 42104
 
Zip/Postal Code: 42104
Benefits and Other Information: Health, Life, Vision, 401k Savings Plan, Cellular Phone Benefit and Dental
Company Type Employer
Post Date: 10/20/2009 / Viewed 762 times
Contact Information
Company: Bluegrass Cellular
Contact Email: powers@blue.net
Contact Instructions: Fax resume to 270-769-0548, mail to Bluegrass Cellular, 1661 Campbell Lane, Bowling Green, Kentucky 42104 or email to powers@blue.net .
More Details: Click here to read more about this job.


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